Terms and Conditions

Terms and conditions

We are Medax OSCE Academy Ltd. (‘Company’, ‘we’, ‘us’, or ‘our’). Our Company Number is 15626910.

We operate the website https://www.medax-group.com (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal terms’) (collectively, the ‘Services’).

You can contact us by phone number at +44 07865235335, email at [email protected]

Using our web site

When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time. Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website. You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your personal information, please read our privacy policy on this website.

Copyright & monitoring

The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us.

Linked sites

We make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site. When you access any other web site you understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.

Availability of our web site

We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device. We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions. We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. For more information, please see our privacy policy.

General refund eligibility criteria

Medax OSCE Academy Ltd is committed to offering top-quality products and services for candidates preparing for the NMC CBT, OSCE, and OET exams. This refund policy explains the conditions under which we may grant refunds for our digital products, services, and onsite courses. We encourage all customers to review this policy thoroughly before making any purchases or reservations.

  • If you have not received confirmation of your course registration within 24 hours of submitting it, please contact Medax OSCE Academy to verify the status.
  • Refunds are available only if the candidate encounters difficulties with the classes.
  • Refund amount will be 70% of the cost of the remaining classes.
  • All refunds will have transaction fees deducted, and any differences in currency conversion may apply.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of entity (‘you’), and Medax OSCE Academy Ltd., concerning your access to and use of the services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal terms.

If you do not agree with all of these Legal Terms, then you are expressly prohibited from using the services and you must discontinue use immediately.

Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Medax OSCE Academy Ltd.

89-90, Paul Street

London, London EC2A 4NE

United Kingdom

Phone: +44 07865235335

[email protected]